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Help and Process Guide
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General Use -
Membership and Account Transactions -
EIDS and Identity Verification -
Listing Process -
Individual Users -
Real Estate Agencies -
Agency Staff -
Individual Consultants -
Construction Companies and Project Listings -
Packages, Subscription and Payment -
AI-Powered Features -
Listing Search and Filtering -
Listing Details and Contact -
Favorites and User Tools -
Media, Photos, Videos and Documents -
Security, Complaints and Fraud Prevention -
Language, Currency and Multilingual Use -
Approval, Publication and Listing Management
Agency Staff
Who is agency staff?
Can staff purchase a package on their own?
How does staff listing editing permission work?
Will listings be deleted when a staff account is deactivated?
Can agency staff change their password?
A consultant/staff user who works under a real estate agency and can manage listings under the agency account.
The overall structure is managed through the agency account. Staff permissions are determined according to the package and authorizations of the agency they are affiliated with.
Staff can generally edit the listings they have created. The agency owner, however, can manage listings affiliated with the agency with broader permissions.
No. Deactivating a staff member does not mean that listings will be automatically deleted. Listing management can continue via the agency account.
Yes. Staff can reset their password on first login or from the account area.
Support team
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