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Help and Process Guide
Listing Details and Contact
How can I contact the listing owner?

You can send a message from the listing details page, contact them if phone information is available, or create an appointment request.

 

Is in-platform messaging secure?

Keeping messaging within the platform helps preserve communication history and enables complaint/blocking processes to be carried out when necessary.

 

How do I create an appointment request?

You can submit a request for a suitable date by selecting either the “On-site” or “Remote / Online” option in the appointment section on the listing details page.

How does the offer feature work?

You can submit a specific offer based on the listing price to communicate your request to the listing owner or the agent. Acceptance of the offer depends on the parties reaching an agreement.

What is a price alert?

It is a feature that enables you to receive a notification or email when the price of the listing you are interested in drops.

Can I add a personal note to the listing?

Yes. You can add private notes to the listings you view that only you can see.

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